Join our friendly team that contributes towards providing a valuable service to your community

• Opportunity to join a successful family-owned business 
• Work with a passionate and forward-thinking team
• Benefit from full training and support

This is a great opportunity for a motivated and customer service orientated person to become a vital part of a growing team within a family-owned business.

Des's Group has 60 years of experience in personal transport services. We are versatile with individual companies distributed throughout various locations in SA. From simple A to B transfer solutions, Wine Tours, Weddings or Corporate movements, we can tailor transport solutions to suit a wide range of requirements.

We currently have a Full-Time opportunity for an experienced Customer Care Officer/Operations Scheduler, located at our Hindmarsh depot.

Des's Group is an organisation that understands the importance of people and quality within its business and provides a unique opportunity for the right person to become an integral part of its friendly and supportive team. The right person will take advantage of the in-house training to gain skills and experience.

Reporting directly to the Des’s School Contracts Manager you will be responsible for, but not limited to;

• Assisting management in the effective and efficient administration of student transport services to multiple clients.
• Develop solutions for all customer enquiries.
• Effective communication with a large and diverse team
• Liaising with customer and drivers
• Developing and maintaining relationships with internal and external stakeholders
• Adhering to all Regulatory requirements
• Provide a professional level of service in-line with company policies and procedures
• Deliver a level of service that exceeds all customer expectations.
• Promote and portray a positive image for the Company.
• Provide and maintain a safe workplace in accordance with OHS policies and procedures

To be successful in this role you will have the following skills and attributes:

• Sound knowledge of the Greater Metro area
• Well-developed written and verbal communication skills
• Customer centric and solution focussed approach
• Ability to build and maintain strong stakeholder relationships
• Proactive, well organised with strong time management and record keeping skills
• Proficiency in MS Office suite
• Demonstrated ability to remain calm and work effectively under pressure.

This is an opportunity to play a part in the continued success of Des's Group!

Please be sure to include a covering letter addressing relevant experience against the skills and attributes and how this can add value to the team.

If you are the type of person that is friendly, reliable, motivated and customer service orientated who is well presented and flexible towards working hours, then we would like to hear from you!

This is an opportunity to make your mark on the continued success of Des's Group!

Please be sure to include a covering letter addressing relevant experience against the skills and attributes and how this can add value to the team.