Des's Group

Hertz Customer Service Representative

Whyalla

Full Time Whyalla Des's Group

Hertz Customer Service Representative

You will be part of our friendly team and contribute to providing a valuable service to your community.

 

This is a great opportunity for a motivated and customer service orientated person to become a vital part of a team within a family owned business.

 

Des's Group is a family owned business with experience in personal transport for over 60 years. This talented team pride themselves on a culture that is highly energetic, innovative and which is willing to go the extra mile to add value for their clients.  

 

This is a hybrid role working across our Hertz franchise and Administration Office where you will provide vital support throughout the business by handling a variety of Administrative and Financial tasks.

 

This position will have the responsibilities and duties for assisting with some or all of the following:

  • Provide a professional level of customer service in-line with company policies and procedures
  • Maintain and Update Reservations Manifest
  • Processing Rental Agreements and payments
  • Ensure smart working practices are followed to contribute to ensuring and maintaining a smooth running of the daily operations of the company
  • Communicating and coordinating with several locations
  • Promote and portray a positive image for the Company
  • Provide and maintain a safe workplace in accordance with WHS policies and procedures
  • Provide Administration Support to Management 
  • Maintain accurate records and update internal systems
  • Prepare reports, invoices, and documentation
  • General Administration and Financial Tasks across the business
  • Manage and maintain office records, documentation and filing systems

   

To be successful in this role you will have the following skills and attributes:

  • Current South Australian Drivers Licence
  • A sound knowledge in the use of Microsoft Office software
  • Strong attention to detail and problem-solving skills
  • Excellent communication and interpersonal skills
  • Strong organisational and time management skills, with the ability to multitask and prioritize tasks effectively
  • Ability to work independently and as part of a team
  • Minimum two years’ experience in an Administration role 
  • Excellent customer- centric, with the ability to interact professionally with clients, staff and external stakeholders 
  • Excellent record keeping skills
  • Understanding of basic accounting principle

 

This is your opportunity to make your mark on the continued success of Des's Group!

 

In return you will be part of a family owned business, which is dedicated to developing their people.

 

The role is a rewarding and responsible position within a dynamic company.

 

Please be sure to include a covering letter addressing the key criteria and your resume.

 

 

 

Apply Now!